Faq

Not everyone is satisfied with what they have. And there is information loaded everywhere on what to do and what not to. With so much to know we try to bring some common queries generally asked by carpet users.
What is the difference between Rugs and Carpets?
Technically, the two terms are used interchangeably across the world. For instance, in America a carpet would mean a floor covering that applies to wall-to-wall flooring and rugs are area specific or movable floor covering used as centerpiece on the floor. While in India both terms are used to denote a floor covering.

Is there a difference between the materials with which a carpet or a rug is made?
No. There is no difference between the types of materials used. Click here for knowing the types of carpet fabric

Do I really need to know about carpet fibres?
Why not? It is vital for any buyer to know what he is getting! The quality of any carpet or rugs is directly related to the amount and quality of the fibre that goes into the pile. The better the fibre and the more densely it is packed, the better the carpet will perform. Thin, less dense carpet will lose its surface appearance faster.

What is a high traffic area?
High traffic areas are the ones that are prone to exposure of crowd or a group of people or where heavy furniture's are kept. Before purchasing any rug or carpet, it is important to know which area they are purchased for as you may end up buying carpet of delicate fabric which is easily worn if kept in such areas. For example carpets or rugs made of pure silk are best for light traffic areas or as wall coverings.

Carpets or rugs made of wool are durable. But are they the best for high traffic areas or a large family?
Surely, wool rugs and carpets are available in varied designs and patterns and the option looks lucrative when you want to go for durability. However, wool and polyester do not clean easily and doesn’t tolerate a lot of abrasion. Nylon fibre is best suited in such a case.

Why are some carpets measured by square yard and others by square foot?
Although carpet once was measured solely by the square yard, measuring carpet by the square foot has become standard and puts it in line with the measurement of other floor coverings, such as ceramic tile and hardwood.

Should I use a professional cleaning service regularly or clean carpet it all by myself?
A mix of both will help. Professional cleaning becomes vital when you want to reach at the deepest of your carpet fibre. It is always advisable to vacuum your carpet regularly to take of dust and sand particles. Also, if you spill over something, wipe it immediately before it soaks deep into the fabric. You can also use cleaners or shampoos from your nearby stores. Best results can be achieved if you follow the instructions thoroughly.

While cleaning carpet or rugs at home, should I use some precautions?
It is suggested to be very careful while using strong chemical products especially the cleaning shampoos from the stores as it can be quite irritating to the nose and the lungs. You should wear gloves and mask so that you are not affected by the toxic materials in them. In addition, you need to wear goggles to protect your eyes from corrosive carpet cleaning chemicals. You should also turn off your air conditioner and open your windows while you do this.

Is it normal for carpets to shed?
If your carpet is new and is with a cut pile, shedding is quite common. The loose fibres are easily removed with regular vacuuming. This should not affect your carpet’s quality and should diminish after a few weeks or months depending on vacuuming frequency.

How often should I vacuum?
It’s best to vacuum your carpet at least twice a week, if you can’t vacuum your entire house this often, at least vacuum the high traffic areas at least twice a week.
Can I save money by buying a less expensive carpet and putting the best cushion under it?
A good cushion is obviously critical to carpet performance, but remember that you walk directly on the carpet. So, if your carpet does not meet your needs and lifestyle, you'll have a cushion that feels great, but you may not be satisfied with the look or wear of your carpet.

If I know the weight or other technical specifications, can I compare products?
Using technical specifications of a product can give you a guide, but there are many other factors that can alter the comparison. For example, two carpets made to the same specifications but made with different fibres will perform, look, and feel differently in the same environment.